3 Store App
3 Operations App
3 Community App
3 API Services
All AWS servers are down in the Virgina North region. We are waiting for updates from Amazon
29 Jun, 2012 1345 AEST.
Update: Operations portal back online
26 Jun, 2012 2238 AEST.
Update: Customer application and purchasing is not affected. We have identified the probelm with ops and are working on a fix.
26 Jun, 2012 2049 AEST.
All operator actions are down.
26 Jun, 2012 2227 AEST.
Update: Applications are back online. We are keeping an eye on response times.
15 Mar, 2012 2057 AEST.
Update: Community site is responding, but very slowly.
15 Mar, 2012 2049 AEST.
All services waiting for amazon to come back online.
15 Mar, 2012 2039 AEST.
Update: Site performance and load has returned to normal.
21 Feb, 2012 0825 AEST.
Update: We are experience site wide slow downs and increased CPU load. We're still investigating the root cause.
21 Feb, 2012 0412 AEST.
Started investigating. Mainly seems to be affecting the operator app.
21 Feb, 2012 0205 AEST.
Update: This upgrade has been completed.
13 Jan, 2012 0905 AEST.
A scheduled maintenance period to upgrade all customer servers. All applications and services were unavailable.
13 Jan, 2012 0855 AEST.
Update: This issue has been fully resolved.
21 Dec, 2011 1115 AEST.
We are tracking some errors relating to large emails not being delievered.
21 Dec, 2011 0845 AEST.
Health of the customer store and profile area and responses to browser requests. Includes your customers logging in, browsing the store, buying, raising and viewing support requests, checking billing and making payments.
Health of the backend operations and reporting systems. Includes searching for customers and locations, processing cutomer requests, editing the catalog and running reports.
Health of the community portal and responses to browser requests. Includes customes viewing the homepage, news, events and directory. Also includes editing of community content.
Health of the web services and integation responsiveness. Includes calls to all APIs.